Important Travel Document Requirements – Canada & USA

If you are joining an Alaska voyage via Vancouver, or your itinerary involves travel through both Canada and the United States, please ensure you have the appropriate entry authorisations in place. Failure to do so may result in denied boarding.

Passengers travelling from countries that require an ESTA (Electronic System for Travel Authorization) for entry into the United States must secure approval prior to embarkation in Vancouver. For more information please visit the official United State website: Official ESTA Application Website, U.S. Customs and Border Protection

Most travellers need a visa or an Electronic Travel Authorization (eTA) to fly to, or transit through, a Canadian airport. It is strongly recommended that you hold an approved eTA when travelling or from Canada. It is your responsibility to ensure that you meet all visa and entry requirements based on your nationality and travel route.

To apply or learn more, please visit the official Canadian government website:

Electronic travel authorization (eTA): How to apply - Canada.ca

We accept Visa, Mastercard, AMEX, Maestro, UnionPay, JCB, and Trustly. Please check with your bank about any foreign transaction fees. Note: This does not apply if you booked through a travel agent. Contact them for details.

À la carte dining option | On the ships that have a Lindstrøm restaurant, suite guests are offered the chance to have all their meals here. Reservations must be made on board and are offered upon availability.

Room service | Room service is available only aboard MS Roald Amundsen and MS Fridtjof Nansen in these selected suites: MF-700, MD-701, MC-749, MC-756, MA-800, MA-801, MC-849, MC-856, MC-919, MC-932. Free of charge, room service is available only from the Lindstrøm menu during the restaurant’s opening hours.

Suite check-in | Are first to check in as per our timeslot system. An exclusive welcome area in Lindstrøm is available for suite guests, where they may meet and greet some of the ship officers.

Welcome greeting | On embarkation day, all guests receive a Galápagos Big 15 wildlife book and a reusable water bottle. Turn-down service | Suite guests will receive a daily turn-down service, including fresh towels and chocolate or similar on the pillow.

Laundry service | This service is free of change for all suite guests. One laundry bag limit per day per suite.

Minibar | Daily replenishment of the minibar is included for suites (The first round is included, any additional refills will charged ).

Beverages | House wine, beer, soft drinks, and still and sparkling water are available and complimentary at lunch and dinner. For cabin guests, premium drinks and signature cocktails are not included; for suite guests, signature cocktails, premium beers and wines by the glass are included (premium wines including sparkling by the bottle at extra cost). Coffee, tea, and potable water that has been purified on board are included throughout the day.

For those on Santa Cruz II, only guests who book a suite will receive:

Welcome greeting | On embarkation day, all guests will receive a complimentary Galapagos wildlife book and a reusable water bottle. Suite guests will receive an additional welcome gift in their cabin.

Turn-down service | Guests will receive a daily turn-down service, including fresh towels and chocolate or similar on the pillow.

Wi-fi | Guests will receive limited complimentary Wi-fi access. Additional Wi-Fi is available for purchase, but due to the Galapagos’ remote location, please be aware that the internet connection is intermittent and low-bandwidth.

Wetsuit rental | Wetsuit rental is complimentary for all guests on request.

The Ship Manifest Information Form is required for immigration and customs and must be completed by all guests before departure. Please submit it no later than 8 weeks before your voyage.