Antarctica Expedition - FAQs

What type of clothing is provided, what winter clothes should we bring, and what shoes should we pack?

You’ll receive a HX expedition jacket, which is windproof and water-resistant but not built for warmth. We recommend packing layers, including thin wool base layers. Waterproof trousers/pants are essential for excursions - without them, you may not be allowed on a zodiac. You only need to bring shoes to wear on the ship and during excursions in South America. A thick down jacket can be sufficient, depending on your warmth preference, but it doesn’t need to be bulky.

Will we receive a jacket onboard?

Yes! We’re excited to announce that all guests traveling to Antarctica in 2024/25 will receive our brand-new, high-quality blue expedition jacket. At HX, we are committed to protecting the remote areas we explore for future generations. This wind and water-resistant jacket is made from recycled materials, with a reduced carbon footprint of 7.12 kg CO2e and crafted with sustainable practices, including an Ecovadis Sustainability Rating of Platinum (top 1%). It’s available in sizes XS to XXXL.

Do we need waterproof trousers, and what gear should we bring?

Yes, you’ll need waterproof trousers. Additionally, it’s important to bring warm layers of clothing with you. Waterproof trousers are essential; without them, you may not be allowed on a zodiac.

I’m allergic to wool - what are the alternatives for base layers?

If you’re allergic to wool, natural fibres like cotton or bamboo are good alternatives. Bamboo has similar properties to wool, but some guests prefer cotton for comfort. Try to avoid synthetic materials, as they can make you sweat and then feel cold. Sticking to natural fibres will help keep you comfortable and warm.

What kind of shoes do you recommend?

Rubber boots are mandatory for stepping ashore in Antarctica. We’ll loan them to you for free. Our boots are available in sizes 35-50 EU (2.5–14 UK / 3.5–16 US). We list sizes up to UK 14, but if you require a larger size, contact us at your earliest convenience and we’ll be happy to assist. We also have children’s sizes onboard. We have different types of boots, including the ones for wide calves. Should you prefer, you can bring your own; however, please note that the requirement is that the sole and lower part of the boot must be rubber boots/wellies. These boots are mandatory and will go through biosecurity cleaning and a biocide dip when leaving and returning to the ship. Also, remember to pack shoes to wear on the ship.

Can you recommend brands for waterproof gloves or trousers?

We do not have specific clothing brand recommendations, but advise that you bring high-quality ski gloves and waterproof trousers.

Do I need hiking boots?

Yes, you’ll need hiking boots if you’re visiting the Falkland Islands or if your voyage includes stops in South America. However, if you're on an Antarctic-only voyage, hiking boots are not necessary, as muck boots are provided for use in Antarctica. You can also use the muck boots in the Falklands, so bringing your own hiking boots is optional.

What type of gloves are best?

Liner gloves paired with thicker wind and waterproof gloves is ideal.

Do I need sunglasses or ski goggles?

Neither sunglasses nor ski goggles are required, but you’re welcome to bring them if you’d like. They can sometimes be helpful for extra visibility in bright or windy conditions.

What is the luggage allowance for charter flights?

If you’ve booked with HX, each person can bring one checked bag (23 kg) and one carry-on bag (8 kg).

Will we receive a packing list?

Yes, you’ll receive a detailed packing list in your travel documents, which will be sent approximately one month before your trip.

Can we bring walking sticks on board?

Yes, you can bring walking sticks on board. We also provide walking sticks for all guests on all landings, and the expedition team will take them ashore for you.

Do we need shoe cleats or spikes?

No, spikes are not permitted, and you won’t need them for your trip.

Do we need a hat?

Yes, a well-fitting hat or one with a chinstrap is recommended due to the windy conditions. Additionally, because of the intense sun, some guests prefer a hat with a peak to keep the sun off their face.

Can we bring a waterproof case for our phones?

Yes, you can bring a waterproof case to protect your phone from water splashes during Zodiac rides. We also recommend using a neck strap for extra safety and convenience.

Do I need to bring binoculars, and what type should I choose?

Yes, we recommend bringing a pair so you don’t miss out on the amazing wildlife and scenery. For the best experience, choose binoculars with 8x or 10x magnification and an objective lens size of 32mm or 42mm.

What activities are included?

All passengers can enjoy a variety of included activities such as nature landings, expedition cruising, wildlife spotting, Polar Plunges, lectures, and workshops. These activities are designed to enhance your experience without requiring additional sign-ups.

Are there optional activities that are not included?

Yes, we offer several optional activities that require registration onboard and may have limited capacity. These include kayaking, snowshoeing, the science boat (Citizen Science programme), and camping. Please note that kayaking, snowshoeing, and camping come at an additional cost, while the science boat is free. Some activities, such as kayaking, also have mandatory briefings that you must attend before participating.

Can you pre book trips?

You can pre book some excursions in Buenos Aires before or after the voyage, but nothing can be booked for Antarctica voyage itself, unless your itinerary includes the Falklands

Are there any experience or fitness requirements for using Zodiacs?

Our Zodiacs are designed for all guests. The main requirement is being able to get in and out of the Zodiac safely and comfortably.

Our expedition team is always on hand to provide guidance and support, ensuring you can enjoy the experience safely. If you can board and disembark comfortably, you’ll be able to take part and enjoy exploring the polar landscapes from the water.

Are there any experience or fitness requirements for kayaking?

Our kayaking program is designed to accommodate all levels. The primary requirement is the ability to get in and out of the kayak safely and comfortably.

From November 2025, we will offer two types of kayaking experiences:

Our expedition team is available to provide guidance and support, ensuring all participants can enjoy the activity safely. With increased capacity, kayaking opportunities have never been more accessible.

How does the camping work?

Camping is an exclusive, lottery-based activity limited to 30 participants due to environmental regulations. Those interested will enter the lottery, and participants are randomly selected. Camping is highly weather-dependent, and we cannot guarantee that it will be available on every expedition.

What toilet facilities are available during camping?

We have small portable toilets available to guests during camping.

How are optional activities organised?

For optional activities like kayaking and snowshoeing, participants who sign up will be divided into groups (A, B, C, D, etc.). Each group will take turns participating, with Group A going first, followed by Group B, and so on. How many groups can participate depends on the sea and ice conditions as well as the number of passengers who sign up. While we strive to accommodate as many groups as possible, completing all groups is not guaranteed.

How do I register for activities?

A briefing will be held onboard to explain how to register for optional activities, including their requirements and availability. Some activities will also have their own mandatory briefings, which you must attend to participate.

Can two people share the same tent, and where do we camp?

Yes, our 2-person tent camping option allows you to share a high-performance polar tent with a companion. Camping takes place on the Antarctic landscape, giving you an authentic expedition experience.

New for the 2025/26 season, we also offer Bivvy Bag Camping, which provides a more immersive, solo-friendly option under the Antarctic sky. Both tent and bivvy camping are designed with weather-ready equipment to ensure a safe and comfortable experience.

All camping activities are optional add-ons and can be signed up for once on board. During your orientation, the Expedition Team will explain the practicalities, and with our expanded program, up to 60 guests per night can participate. If interest exceeds availability, a lottery system ensures spaces are allocated fairly.

When do we put our names on the camping list?

You can add your names to the camping list after attending the relevant onboard briefing.

How often is the Polar Plunge activity offered during the trip?

The Polar Plunge is typically offered once per trip.

What should we wear for the Polar Plunge?

Most guests wear swimwear for the Polar Plunge, but you can also opt for long-sleeve tops for added comfort.

Will we stop at the Penguin Post Office?

This depends on the itinerary you booked and the weather conditions we encounter during your expedition.

How do you deal with the Drake Shake?

Seasickness medication, wristbands, and rest provide relief during rough crossings. Please consult your doctor for further guidance. Additionally, motion sickness tablets are available onboard for €1 each, but it's advised to bring your preferred tablets with you.

Can we bring items with us for onshore landings?

Yes, you can bring anything you can carry comfortably in your hand or backpack, such as a camera. However, food is not allowed unless it is medically necessary.

How do payments for optional activities and onboard extras work?

The onboard team will provide a final invoice at the end of the expedition for settlement by card.

How much cash is recommended, and which currencies are accepted?

We do not accept cash payments onboard, but for some excursions outside the Antarctic Peninsula you may wish to bring some local currency. The onboard currency is Euros.

Is there complimentary ground transportation from the Airport to the Hotel?

This is dependant on the package you have booked. Please contact our local customer service centre and someone will be happy to help.

How do we book an airport transfer?

Please contact our customer service team for details regarding airport transfers. If you booked your flights through HX, then your transfers to the ship are included. The transfer from the airport to the hotel can be booked with HX and should also be found on your itinerary if booked.

Can I store extra luggage in Buenos Aires while I’m on the cruise?

Yes. If you are staying at the same hotel before and after the cruise, you may store your luggage in the hotel’s storage room for the duration of your trip.

What is included if I arrive in Buenos Aires early, and what will I need to arrange on my own?

If you have booked the Arrival Package with us, we will arrange your transfer to the hotel. Official hotel check-in begins at 3:00 PM. Luggage storage is available, and if a room is ready earlier, you may check in right away.

Can I guarantee early check-in at the hotel?

Yes. To guarantee an early check-in, you must request this in advance through us, and it will incur an additional charge.

What flight timings into and out of Buenos Aires should I consider when booking my international connections?

The pre-night in Buenos Aires is always included, so you may arrive throughout the day. However, we do not recommend very late arrival flights, as the charter flight departs early in the morning (around 7–8 AM) with a wake-up time of approximately 4 AM. On return, the latest possible charter arrival from Ushuaia (USH) to Buenos Aires (EZE) is at 6 PM. Please note that all charter flight times are subject to change; final details are provided at the Hospitality Desk and on board.

How many people are expected on our Antarctica trip?

The maximum capacity is 500 passengers on MS Roald Amundsen and MS Fridtjof Nansen and 200 guests for MS Fram.

What are the flight timings?

Flight timings for the pre-voyage flight are provided at the hotel by our local representatives. Post-voyage flight information will be communicated onboard the ship by our Expedition Team.

What time do the included flights to Ushuaia depart?

Flights are planned to depart between 7:00 a.m. and 9:30 a.m. Specific departure times will be shared by our hospitality team at your hotel. Subject to change.

What are the flight details for the charter between Buenos Aires and Ushuaia?

Flights are planned to depart in the morning. Specific departure times will be shared by our hospitality team at your hotel. Subject to change.

What happens if I book my flights through HX?

If you booked your flights through HX, please check your itinerary document for flight details, as no additional flight documents will be sent.

Is there an HX Explorer App?

Yes, the HX app is your digital companion while onboard. You can use it to view the daily programme, book excursions, and make table reservations in Aune and Lindström for all mealtimes. While the app is only available for use onboard, we recommend downloading it before boarding, as onboard WiFi may be limited in remote regions. You'll receive login information during embarkation and can download here:

https://apps.apple.com/gb/app/travel-hx/id6670555362

https://play.google.com/store/apps/details?id=com.travelhxapp.TravelHXApp&hl=en_GB&gl=GB

Can I bring my own alcoholic beverages onboard?

No, only alcohol from our bar, restaurants, and cabin mini bars can be consumed onboard. If you bring alcohol with you, please hand it to our crew during embarkation, and they’ll return it to you on the final day of the sailing. However, with our all-inclusive service, there's no need to worry!

Are there non-alcoholic options on board?

Yes, we offer a selection of non-alcoholic wines and beers, as well as a wide range of soft drinks, teas, and coffees.

Will I need certain visas?

Remember to bring your passport, regardless of your nationality. Your passport must remain valid for at least six months after disembarkation. It’s your responsibility to obtain any visas and travel documents required by the countries you visit during your trip. Please check your travel documents, as visa information will be included. If you already have your travel documents, it may be too late to apply for a visa unless it's a simple eTA or ESTA.

For South Georgia only, all guests travelling to South Georgia before 1st April 2026 must obtain an Entry Visa (£200 / €235) at least 14 days before arrival via this link: Passenger Entry Visa. Guests without a valid visa cannot go ashore or join Zodiac cruises. See the Government website for further guidance. As this fee was originally included in your voyage price, you will receive a €235 onboard credit. To request a refund instead, submit the form at www.travelhx.com/en/request-a-refund before embarkation.

For sailings departing from 1st October 2026 onwards, HX will manage and cover the cost of the South Georgia Passenger Entry Permit application directly on behalf of our guests.

Is the new UTAS course free, or do we have to pay for it?

In collaboration with the University of Tasmania, HX launched a world-first programme in November 2024 to help visitors understand and appreciate Antarctica before setting foot on the continent.

Our original course is no longer available, but exciting new learning opportunities are on the way. Following the incredible response during the 2024/25 season, we are introducing two new courses launching in November 2025.

Part 1: The Introduction Course

Part 2: The Comprehensive Course

Together, these courses are designed to enrich your Antarctic journey - helping you arrive not only as a visitor, but as a more informed and inspired explorer.

Is there a dress code for dinner?

suThe overall dress code on board is casual and comfortable, so you can wear whatever you feel best in at dinner. There’s no formal dress requirement - just be sure to pack a pair of shoes suitable for walking around the ship.

Are there USB connections onboard?

All outlets are two-pin EU 220v style. Regarding USB ports, they are available in all cabins on MS Roald Amundsen, MS Fridtjof Nansen, and MS Fram.

Is WiFi complimentary?

Yes, WiFi is complimentary and available throughout the ship. However, connectivity may be limited due to the remote areas we explore. We recommend completing any phone updates and downloading apps and media before boarding the ship.

Is there a shop or anything for sale onboard?

Yes, there is an onboard shop that offers a range of products, including clothing, souvenirs, books, and travel essentials. You cannot buy waterproof trousers in the shop.

Are there laundry facilities on board, and is it available for all guests?

Yes, there are laundry facilities on board, but no self-service options. A next-day laundry service, charged per item, is available to all guests. Suite guests have one bag of laundry per day included in their stay. If you hand in your laundry in the morning, you can expect it back the same night with the express service, or the following afternoon with the regular service (around 36 hours), though timing may vary by a few hours.

Are drones allowed on the ship or in Antarctica?

Unfortunately, drones are not allowed either on the ship or during excursions and activities off the ship.

What types of card payments are accepted onboard?

The ship accepts Visa, MasterCard, and AMEX for onboard purchases. However, thanks to the all-inclusive nature of your voyage, most of your needs are already covered!

Is there a bar on board, and is alcohol charged separately?

Yes, there is a bar onboard. Our expeditions are all-inclusive, meaning most drinks are free. Some selected premium drinks are available for an additional cost.

Can I tip onboard servers?

Tipping is not expected at HX, as service charges are not added to your bill. If you wish to thank the crew, you can leave a tip at Reception or in the tipping box. Collected tips are shared among crew members, but please do not tip individuals. Officers and the Expedition Team are excluded from this.

What is the bed size, and are hair dryers available?

The bed size will depend on the cabin you have chosen. However, hair dryers will be available in any cabin - on any ship.

Is there a professional photographer on board who shares their photos?

Yes, we have an onboard photographer on every expedition. They share a selection of photos in your HX Logbook, which you’ll receive after returning home.

Do I need to be vaccinated?

There are no mandatory vaccines if coming from Europe or the US to Argentina, but Hepatitis A and Typhoid are recommended.

What onboard medical facilities are available?

There is a medical centre staffed with one doctor and at least one nurse.

Does the onboard medical facility provide prescribed medication?

No, the onboard medical facility does not supply prescribed medication. It’s important to pack enough of your prescribed medicine to cover the entire length of your trip.

Do I need to do a medical before travelling?

Yes this is a requirement for all of our passengers. More information can be found here: https://www.travelhx.com/en-gb/support/practical-information/entry-requirements/?tab=medical-screening-form

Why do I need to complete a Medical Screening Form?

Due to visiting remote locations where medical services can be limited, especially in polar regions - it’s essential for us to know about any health issues. The health and safety of our guests and crew are our top priorities, which is why our Medical Screening Form is required for Expeditions to Antarctica. For more detailed information on this topic, click here.

When can I submit the Medical Screening Form?

Guests, including children - should submit their signed Medical Screening Forms 4 to 12 weeks before departure to allow Vikand Medical sufficient time to review them. You can submit your form earlier but be aware that this may delay your screening results. Doctor’s signatures are valid for 6 months, so if your medical condition changes closer to the sailing date - please inform us, as you may need to resubmit your forms. For more detailed information on this topic, click here.

What should I do if I fail the medical screening?

Only around 0.1% of our guests fail the medical screening. Please reach out to [email protected] for more information.

What happens when my medical screening is declined?

As part of our Medical Screening Form Promise, if your Medical Screening Form is declined for medical reasons by Vikand Solutions, HX will provide a full refund for all bookings made through them, including flights, hotels, and ground transportation. However, for any arrangements made outside of HX, you'll need to check your travel insurance for coverage. This promise is valid for new bookings on Antarctica cruises departing from October 1st, 2024. The Medical Screening Form must be submitted via the Vikand portal at least four weeks prior to departure. Forms submitted after this period may not qualify for a refund. This offer does not apply to rescheduled or cancelled cruises, and claims must be submitted within a specified time after your return date.

Do you recommend taking medication for seasickness, and when should we apply sea sickness patches?

Please consult your doctor for further guidance on seasickness medication. Patches work best if applied before you start feeling sick.

How do you deal with the Drake Shake?

Seasickness medication, wristbands, and rest provide relief during rough crossings. Please consult your doctor for further guidance. Additionally, motion sickness tablets are available onboard for €1 each, but it's advised to bring your preferred tablets with you.

I need to keep medication refrigerated. What are my options?

Don’t worry - there’s always a way to store your medication safely on board. On many ships, a small minibar fridge in your cabin will be enough. If your cabin doesn’t have one, or if you have a larger supply that won’t fit, the medical centre can store it for you securely. To make things easy, please add this as a special request when booking so the crew is aware and can be ready to help.

Is travel insurance absolutely necessary?

Yes, comprehensive travel and health insurance that covers medical evacuation and repatriation (returning you to your home country for medical reasons) is mandatory for your trip. We recommend your insurance cover a minimum of US $200,000.

Is there a way for solo travellers to mix with fellow solo travellers?

Yes, we have a ‘welcome’ event for solo travellers, typically on the first or second day on board. There are solo tables during both lunch and dinner, and the head waiter will accommodate any requests.

What evening entertainment is there?

Evening entertainment includes lectures, workshops, wildlife viewing, and access to the Science Centre. Additionally, there are bars and restaurants on board for a relaxing evening.

What benefits do solo travellers receive when booking with HX?

Solo travellers can find reduced solo supplements on every sailing.

Why is it important to book early as a solo traveller?

HX sets aside cabins with reduced solo supplements, but once they sell out, the full solo supplement applies. Early booking ensures you secure your preferred cabin.

What kind of social atmosphere can solo travellers expect onboard?

HX fosters a warm and welcoming community for solo travellers, with flexible dining arrangements and opportunities to socialize or enjoy solitude as preferred.

What are the typical daily temperatures in Antarctica at this time of year?

Temperatures may vary from season to season, but they range from -6°C to 6°C (21°F to 43°F). It will feel warmer on sunny days and colder on windy days.

How does the 20-hour daylight affect sleeping and activities?

During the Antarctic summer, there is increased hours of daylight - which means more flexibility for activities and more opportunities to explore and enjoy your surroundings. Cabins and Suites are also equipped with blackout curtains to help you sleep comfortably despite the extended daylight.

What is the temperature like onboard?

The onboard temperature is generally maintained around 21°C (68°F) for your comfort.

What is temperature in my cabin?

Cabins have adjustable thermostats for your comfort.

What time zone is Antarctica in?

Antarctica uses the same time zone as Argentina (Buenos Aires/Ushuaia), which is Argentina Time (ART), UTC -3.

What are the chances of seeing whales?

The chances of seeing whales are lower in the early season (October to November) and increase significantly from December onwards when they become more active in the area. We frequently see whales and other Antarctic-specific species, so please bring your binoculars with you and remember you have to be looking to see!

Is the Aurora Australis visible?

No, the Aurora Australis is not visible due to the Midnight Sun during the Antarctic summer.